Casual Sales Assistant - Wellington

Superstar Sales Assistants wanted to join the LUSH Wellington team!

The Role

LUSH Wellington is seeking a passionate, motivated Casual Sales Assistant to join the team! Located in the Old bank building and you'll be joining an experienced team who are passionate about customer service. This is wonderful opportunity to get your start in LUSH and grow your skills to drive sales to reach your highest potential. As a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. Casual team members can expect to receive varied numbers of hours week by week, adapting to the needs of the business.  

The LUSH Wellington team take pride in maintaining a friendly and fun atmosphere in their busy store, and love to create top-notch experiences for all of their customers. The team are looking for candidates who thrive in a fast paced environment, love to work in a team and take pride in going above and beyond for customers, with a willingness to learn and grow as the successful candidate will be offered training and support to reach their full potential! This is the perfect role for anyone who is wanting to develop their customer service skills and learn about all of the amazing LUSH products we have to offer.

Core Responsibilities

• Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

• Taking customers on interactive store tours and finding them the perfect products.

• Demonstrating products and creating experiences with customers.

• Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

• Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

• Previous retail experience will be highly advantageous.

• Has flexible availability to meet the needs of the store. 

• Is a genuine people-person, and loves to help others.

• Has a strong ethical compass and is passionate about our brand values.

• Is a fast learner and wants to soak up knowledge about all things LUSH!

Who Are We?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We Offer

• Full training and a supportive learning environment.

• A progressive work environment that celebrates diversity.

• Paid birthday leave. 

• A generous discount on LUSH products to keep you smelling and feeling fresh.

• A welcome pack of LUSH products and eco-friendly goodies.

• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Tuesday 16th April 2024, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Māori and Pasifika candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.