Part Time Sales Assistant Queen St Auckland

Join our passionate and hard working team at LUSH Queen Street!

The role

As a Sales Assistant in our Queen St Store, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. This role is a part time position working 25 hours per week with availability needed 3 days per week plus one weekend day.

LUSH Queen St offers a fun and exciting team environment with ongoing training and personal development, this is a great opportunity to grow your sales skills!

We are looking for high energy candidates who are customer focused and have an eagerness to make friends with lots of strangers every day! Our products are weird and wonderful and often require explanation and demonstration, so we prefer to work with people who find joy in engaging with people. We take pride in being entertainers almost as much as salespeople. Given that our products are so intertwined with our ethics, having a passion for equality and sustainability is a must. Successful applicants will be constantly looking to learn, improve, and grow.

As a business, LUSH needs to be successful in order to change the world. Our staff are the face of the company, and need to be professional, empathetic, non-judgmental, and bold.

Core Responsibilities

• Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

• Taking customers on interactive store tours and finding them the perfect products.

• Demonstrating products and creating experiences with customers.

• Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

• Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

• Has flexible availability to meet the needs of the business.

• Is reliable and excited to bring their best to each shift. 

• Is a genuine people-person, and loves to help others.

• Has a strong ethical compass and is passionate about our brand values.

• Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

• Full training and a supportive learning environment.

• A progressive work environment that celebrates diversity.

• Paid birthday leave. 

• A generous discount on LUSH products to keep you smelling and feeling fresh.

• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

• Award wages plus penalty rates on weekends.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 15th April 2023, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Māori and Pasifika candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.