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Sales Assistant Albany Kiosk - Fixed Term

Job No: LUSH538
Location: Auckland

We are looking for sales staff to join our new pop up location in Albany!

The Role

We will have both part-time and casual roles available, and are currently recruiting for Sales Assistants across all levels for a fixed term until early July 2023. For part-time roles you will be required to work between 14-30 hours per week. 

As a Sales Assistant, you need to have a passion for cosmetics and our ethics, and be able to effectively communicate this with our customers. We believe in people's day when they visit us, so you need to be confident in interacting with your local community and sharing our products with them.

LUSH was founded on the belief that you shouldn't have to leave your values at the door when you come to work. As a business, we are committed to doing what is best for the planet through our business practices, and supporting our staff to become their best. Becoming a Sales Assistant will help you improve your communication skills and confidence, and also learn important skills such as giving and receiving feedback, campaigning skills and understanding KPIs.

An ideal applicant does not need to have retail experience, but is energetic, fun loving and willing to learn. Retail can be a fast paced environment, so you need to be ready to work in a sometimes busy environment. Mother's Day is a big gifting period for us meaning you will be helping people find their loved one a perfect gift. This means having good listening skills and a love for finding the perfect gift for people.

Core Responsibilities

  • Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.

  • Taking customers on interactive store tours and finding them the perfect products.

  • Demonstrating products and creating experiences with customers.

  • Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

  • Assisting with other stock or sales related tasks when needed - we work as a team!

Our Perfect Match

  • Is available for regular shifts with flexibility to meet the needs of the business.  

  • Embraces diversity.

  • Is a genuine people-person, and loves to help others.

  • Has a strong ethical compass and is passionate about our brand values.

  • Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program. At LUSH you will be part of a diverse group of team players. There will be a new mall in the area so are expecting an influx of fresh new customers for the busy season.

We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • A generous discount on LUSH products keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 19th March 2023, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Māori and Pasifika candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.

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