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Assistant Manager Hamilton

Job No: LUSH518
Location: Hamilton

Looking to work within a strong and passionate team where growth is encouraged and expected? Apply now!

The role

The motivated, passionate team at LUSH Hamilton are now seeking an Assistant Manager! You will be working with a dedicated team based in one of the busiest malls in the region. At LUSH Hamilton, we pride ourselves on being an inclusive, fun and hardworking team that support each other and allow staff the autonomy to express themselves at work and in their roles.

To be successful in this role, we are looking for candidates who have previous leadership experience, with great communication skills and ability to lead a strong team. The successful candidate will be a confident multitasker who is comfortable working within a small team, flexible, and passionate about providing the highest level of customer service and supporting others to do the same! You will also need to have flexible full time availability to meet the needs of the business, with a regular working pattern of Sunday to Thursday including late night trade.

Core Responsibilities

  • Motivating, growing and developing staff into a high performance team.

  • Working with your Store Manager and Supervisors to create a strong leadership team in-store. 

  • Driving sales, achieving targets and financial goals.

  • Contributing to a positive culture where customers are prioritised.

  • Supporting staff with career development through targeted training, goal setting and regular appraisals.

  • Training staff on customer service, company history, product knowledge, and company policy and procedures.

  • Planning and delivering schedules within set wage budgets.

  • Maintaining a high standard of store presentation.

  • Ensuring stock management procedures are adhered to.

  • Helping to create a fun and dynamic shop atmosphere.

  • Assisting with other tasks when needed - we work as a team!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.


We offer

  • Full training and a supportive learning environment.

  • A progressive work environment that celebrates diversity.

  • Paid birthday leave. 

  • A generous discount on LUSH products keep you smelling and feeling fresh.

  • A welcome pack of LUSH products and eco-friendly goodies.

  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.


Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Wednesday 8th February 2023, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Māori and Pasifika candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.


Apply Now

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